Helpdesk Coordinator

1 month ago

Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time
About the Role

We are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient and cost-effective maintenance of our fleet tractor units and trailers.

Key Responsibilities
  • Determine the required response level to breakdown calls and reported defects.
  • Respond to Driverline calls within expected timescales.
  • Ensure suppliers work efficiently and cost-effectively.
  • Take ownership of individual incidents, liaising with Accident Management Company and Operations Teams.
  • Update Operations Team on completion times for repair work, reporting details on handovers and the Fleet System.
  • Ensure suppliers comply with our service level agreements, company operating procedures, and ISO requirements.
  • Retain associated company maintenance records to the highest level to ensure compliance with legislative or company procedures.
  • Update Fleet System with breakdowns, defects, and purchase orders.
  • Stay up-to-date with news items and process updates as detailed on the ESL Intranet system.
Requirements
  • Administration-related experience in a similar environment.
  • Competency with Excel, Word, Outlook, along with accurate keyboard skills.
  • Good level of numeracy and literacy.
  • Attention to detail and high level of accuracy.
  • Commitment and motivation, with sound problem-solving skills to drive improvement in performance.
  • Able to use own initiative.
  • Good interpersonal skills and capable of operating as part of a team.
  • Ability to work with limited supervision within fixed guidelines.
  • Confident in dealing with people at all levels.
About Us

Culina Asset Management is an inclusive and diverse organisation committed to employee development and recognising success for hard-working performers. We offer a wide range of benefits, including:

  • Annual Leave – Competitive holiday entitlement.
  • Pension scheme – We want colleagues to enjoy a comfortable retirement, so we offer a great contribution of 5% employee and 3% employer.
  • Life Assurance - x2 your annual salary.
  • Wellness – Via our Employee Assistance Programme, we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
  • Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
  • Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition, and long service awards.
  • Everyday discounts - Via our benefit platform, you will have access to over 50 retailer discounts for everyday savings.

  • Helpdesk Coordinator

    1 month ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Helpdesk Coordinator Job DescriptionWe are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient and cost-effective maintenance of our fleet tractor units and trailers.Key Responsibilities:Determine...

  • Helpdesk Coordinator

    1 month ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Helpdesk Coordinator Job DescriptionWe are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient and cost-effective maintenance of our fleet tractor units and trailers.Key Responsibilities:Determine...

  • Helpdesk Coordinator

    2 weeks ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Helpdesk Coordinator Job DescriptionWe are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient maintenance of our fleet tractor units and trailers.Key Responsibilities:Determine the required...

  • Helpdesk Coordinator

    2 weeks ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Helpdesk Coordinator Job DescriptionWe are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient maintenance of our fleet tractor units and trailers.Key Responsibilities:Determine the required...

  • Helpdesk Coordinator

    1 month ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Helpdesk Coordinator Job DescriptionWe are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient and cost-effective maintenance of our fleet tractor units and trailers.Key Responsibilities:Determine...

  • Helpdesk Coordinator

    1 month ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Helpdesk Coordinator Job DescriptionWe are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient and cost-effective maintenance of our fleet tractor units and trailers.Key Responsibilities:Determine...

  • Helpdesk Coordinator

    1 month ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Helpdesk Coordinator Job DescriptionWe are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient and cost-effective maintenance of our fleet tractor units and trailers.Key Responsibilities:Determine...

  • Helpdesk Coordinator

    1 month ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Helpdesk Coordinator Job DescriptionWe are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient and cost-effective maintenance of our fleet tractor units and trailers.Key Responsibilities:Determine...

  • Helpdesk Coordinator

    1 month ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Helpdesk Coordinator Job DescriptionWe are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient and cost-effective maintenance of our fleet tractor units and trailers.Key Responsibilities:Determine...

  • Helpdesk Coordinator

    2 months ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Helpdesk Coordinator Job DescriptionWe are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient and cost-effective maintenance of our fleet tractor units and trailers.Key Responsibilities:Determine...

  • Helpdesk Coordinator

    1 week ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Job Title: Helpdesk CoordinatorJob Summary:We are seeking a skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a crucial role in managing and liaising with maintenance suppliers to ensure the efficient maintenance of our fleet.Key Responsibilities:Determine the required response level to...

  • Helpdesk Coordinator

    5 days ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Job Title: Helpdesk CoordinatorJob Summary: We are seeking a Helpdesk Coordinator to manage and liaise with maintenance suppliers regarding breakdowns, repairs, and maintenance of fleet tractor units and trailers.Key Responsibilities:Determine required response level to breakdown calls and reported defects.Respond to Driverline calls within expected...

  • Helpdesk Coordinator

    2 months ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    About the RoleWe are seeking a highly skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a critical role in managing and liaising with maintenance suppliers to ensure the efficient and cost-effective maintenance of our fleet of tractor units and trailers.Key ResponsibilitiesBreakdown Management:...

  • Helpdesk Coordinator

    2 months ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    About the RoleWe are seeking a highly skilled Helpdesk Coordinator to join our team at Culina Asset Management. As a Helpdesk Coordinator, you will play a critical role in managing and liaising with maintenance suppliers to ensure the efficient and cost-effective maintenance of our fleet of tractor units and trailers.Key ResponsibilitiesBreakdown Management:...

  • Helpdesk Coordinator

    1 week ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    We are seeking a Helpdesk Coordinator to manage and liaise with maintenance suppliers regarding breakdowns, repairs, and maintenance of fleet tractor units and trailers.Key Responsibilities:Determine required response level to breakdown calls and reported defects.Respond to Driverline calls within expected timescales.Ensure suppliers work efficiently and...

  • Helpdesk Coordinator

    12 hours ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    Fleet Management Role SummaryWe are seeking a Helpdesk Coordinator to manage and liaise with maintenance suppliers for the upkeep of our fleet tractor units and trailers.Key Responsibilities:Determine the appropriate response level for breakdown calls and reported defects.Respond to driverline calls within expected timeframes.Evaluate supplier performance to...

  • Helpdesk Coordinator

    3 days ago

    Appleton Thorn, Warrington, United Kingdom Culina Asset Management Full time

    The Helpdesk Coordinator role at Culina Asset Management involves actively managing and liaising with maintenance suppliers regarding breakdowns, repairs, and the maintenance of fleet tractor units and trailers. This position requires a high level of numeracy and literacy, as well as strong problem-solving skills and attention to detail.Key...

  • Helpdesk Coordinator

    5 months ago

    Appleton Thorn, United Kingdom Culina Asset Management Full time

    **Company Description** Culina Logistics - We are proud to be an award winning 3PL service specialising in chilled warehousing. We offer clients total supply chain solutions by providing an excellent platform for world class clients, along with complete coverage of the UK and Ireland to enable us to provide over 100,000 pallet spaces, with a massive 1.5m...

  • Helpdesk Coordinator

    5 months ago

    Appleton Thorn, United Kingdom Culina Asset Management Full time

    **Company Description** Culina Logistics - We are proud to be an award winning 3PL service specialising in chilled warehousing. We offer clients total supply chain solutions by providing an excellent platform for world class clients, along with complete coverage of the UK and Ireland to enable us to provide over 100,000 pallet spaces, with a massive 1.5m...

  • Helpdesk Coordinator

    2 months ago

    Appleton, United Kingdom Culina Asset Management Full time

    Job DescriptionWe are currently seeking a Helpdesk Coordinator to join our Helpdesk team at our Appleton site.  As a Helpdesk Coordinator you will actively manage and liaise with maintenance suppliers with regard to breakdowns, repairs and the maintenance of fleet tractor units and trailers. Shift:  4 on 4 off, DaysSalary: 25,500 per annum.Key Duties of...

  • Helpdesk Team Leader

    5 months ago

    Appleton Thorn, United Kingdom Culina Asset Management Full time

    **Company Description** Culina Logistics - We are proud to be an award winning 3PL service specialising in chilled warehousing. We offer clients total supply chain solutions by providing an excellent platform for world class clients, along with complete coverage of the UK and Ireland to enable us to provide over 100,000 pallet spaces, with a massive 1.5m...