Luxury Brand Ambassador

7 days ago


Liverpool, Liverpool, United Kingdom Creed Full time
About the Role

We are seeking a highly skilled and passionate Luxury Brand Ambassador to join our team at the Creed counter in Harvey Nichols Liverpool. As a key representative of our luxury perfume house, you will play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience.

Key Responsibilities
  • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
  • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
  • Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
  • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Desired Skills and Experiences
  • Exceptional communication and interpersonal skills.
  • Proven experience in luxury retail or a similar customer-facing role.
  • Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
  • Goal-oriented with a track record of meeting and exceeding sales targets.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work weekends and holidays as needed.
  • Passion for fragrance or beauty products is a plus.
About the House of Creed

We are an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. Our team thrives on pushing boundaries and creating scents that resonate with a diverse audience. We celebrate differences and believe that a diverse team fosters creativity and innovation. Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.



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