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Luxury Brand Ambassador

2 months ago

Liverpool, Liverpool, United Kingdom Creed Full time
About the House of Creed

We are a renowned, luxury perfume house dedicated to crafting unique, artisan fragrances using the finest ingredients available.

About the Role

We are seeking a skilled Luxury Brand Ambassador to join our team at Harvey Nichols Liverpool, Creed counter. As a passionate advocate for luxury and customer service, you will play a pivotal role in upholding our brand's prestige and delivering exceptional customer experiences.

Purpose of the Role

As a Luxury Brand Ambassador, you will be responsible for sharing your knowledge and passion about our brand and products, driving sales, and maintaining the highest standards of customer service.

Key Responsibilities

  • Product Knowledge:

Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.

  • Sales Excellence:

Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.

  • Customer Service:

Deliver exceptional customer service to create memorable experiences and foster brand loyalty.

  • Visual Presentation:

Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.

Desired Skills and Experiences

  • Exceptional communication and interpersonal skills.
  • Proven experience in luxury retail or a similar customer-facing role.
  • Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
  • Goal-oriented with a track record of meeting and exceeding sales targets.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work weekends and holidays as needed.
  • Passion for fragrance or beauty products is a plus.

Why the House of Creed?

We redefine luxury by offering an unparalleled experience that exceeds expectations.

We innovate by pushing boundaries and creating scents that resonate with a diverse audience.

We celebrate diversity and inclusion, fostering creativity and innovation.

We offer career development opportunities for professional growth and advancement.