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Receptionist

2 months ago

Dunfermline, Fife, United Kingdom NHS Fife Full time

Job Summary:

We are seeking a highly organized and proactive Receptionist to join our team at St Brycedale Surgery. As a key member of our reception team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.

Key Responsibilities:

  • Provide a warm and welcoming experience for patients, responding to their queries and concerns in a professional and empathetic manner.
  • Manage patient appointments, prescriptions, and general enquiries in a timely and efficient manner.
  • Assist with administrative tasks, such as data entry, filing, and maintaining accurate records.
  • Communicate effectively with our team members, including doctors, nurses, and other healthcare professionals.
  • Work flexibly during times of staff absence, holidays, and overtime to meet the needs of the practice.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with patients and staff.
  • Organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Previous experience working in a healthcare or administrative setting is preferred, but not essential.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional patient care, we would love to hear from you.