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Deputy Housekeeping Supervisor
2 months ago
We are seeking an enthusiastic and dedicated Assistant Housekeeping Manager to join our esteemed establishment, Hand Picked Hotels. This role is pivotal in maintaining the high standards of cleanliness and service that our guests expect.
About Hand Picked Hotels:
Hand Picked Hotels is a distinguished collection of 21 unique luxury country houses and coastal retreats, each selected for its individuality and charm. Our properties are set in stunning locations across the UK, offering guests breathtaking views and an unforgettable experience.
Key Responsibilities:
- Lead and inspire the Housekeeping Team to consistently deliver outstanding service, ensuring guest satisfaction is at the forefront of all activities.
- Recruit, train, and mentor a motivated team, fostering an environment where staff can excel and surprise our guests with exceptional service.
- Oversee the implementation and adherence to company brand standards and operational procedures.
- Demonstrate the ability to work efficiently under pressure, making informed decisions while collaborating with team members to achieve common goals.
- Manage financial aspects of the department, including labor costs, inventory control, and budget forecasting.
- Encourage a positive and enjoyable workplace culture, embodying the values of Hand Picked Hotels.
Candidate Profile:
- Proven experience in hotel housekeeping management within a luxury environment.
- A keen eye for detail and a passion for maintaining impeccable cleanliness standards.
- Experience in training and developing team members, with a focus on motivation and performance enhancement.
- Ability to thrive in a fast-paced setting with a flexible approach to work.
- Strong interpersonal skills to build rapport with both colleagues and guests.
- A professional demeanor, with the ability to anticipate guest needs and create memorable experiences.
Benefits:
- Competitive salary package, including a share of service charge.
- Full-time position with a structured work schedule.
- Generous company pension scheme and life assurance.
- Employee Assistance Program for personal support.
- Comprehensive holiday entitlement, increasing with service.
- Opportunities for career advancement and professional development through training programs.
- Exclusive staff discounts on accommodations and dining.
- Access to a retail discount platform and health initiatives.
- A vibrant team culture that celebrates diversity and inclusion.