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Restaurant Operations Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Restaurant Manager to join our team at ISS Facility Services UK. As a Restaurant Manager, you will be responsible for leading our catering team to deliver exceptional customer experiences and high-quality food and beverage services.
Key Responsibilities
- Lead and manage the daily operations of the restaurant, ensuring seamless service delivery and high standards of quality and cleanliness.
- Supervise and train a team of hospitality professionals to provide exceptional customer service and ensure a positive dining experience.
- Develop and implement effective strategies to drive sales growth, improve customer satisfaction, and increase revenue.
- Manage inventory, supplies, and equipment to ensure efficient operations and minimize waste.
- Collaborate with the culinary team to design and implement menus that meet customer preferences and dietary requirements.
- Ensure compliance with health and safety regulations, food safety standards, and company policies.
- Monitor and analyze sales data, customer feedback, and operational metrics to inform business decisions and drive continuous improvement.
Requirements
- Proven experience in a restaurant management or supervisory role, with a strong track record of delivering exceptional customer experiences and driving sales growth.
- Excellent leadership and communication skills, with the ability to motivate and train a team of hospitality professionals.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
What We Offer
As a Restaurant Manager at ISS Facility Services UK, you will have the opportunity to work with a dynamic and supportive team, delivering exceptional customer experiences and driving business growth. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement.