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Healthcare Support Assistant

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

Job Overview

Healthcare Support Assistant, Ward 4, North Staffordshire Combined Healthcare Trust:

Are you interested in joining a dynamic and supportive team? We are seeking candidates for a Healthcare Support Assistant position. This role presents an excellent opportunity to enhance your skills and contribute to meaningful improvements within a complex and fast-paced healthcare setting. You will receive guidance from the team to ensure we uphold high standards of patient-centered services.

Key Responsibilities

The successful candidate will be a vital member of the ward team. Responsibilities include overseeing all non-clinical patient facility services within the ward and ensuring a clean, safe, and comfortable environment to enhance the patient experience.

The primary duties of this role involve:

  • Conducting daily inspections of the ward environment to assess quality standards, reporting any deficiencies, and taking necessary actions.
  • Ensuring the provision of cleaning, catering, and minor maintenance services, along with other specified tasks tailored to meet individual patient needs.

About Our Organization

RECOGNIZED AS TRUST OF THE YEAR

Our vision is 'To excel in all we do and how we do it.' Our team is dedicated to compassion, collaboration, and resilience.

The team will provide a comprehensive induction program.

Our Trust is on an exciting path of innovation, and we invite you to be part of this journey. To thrive in this role, you should be an enthusiastic, caring, and compassionate individual eager to work within a Trust that is committed to excellence and has been recognized as the fastest improving Mental Health Trust in the country.

In return, we offer:

  • A competitive and progressive salary
  • Coverage for your DBS Check costs
  • Attractive staff benefits, including weekly offers and discounts
  • Personal Development Plan and opportunities for career advancement
  • Excellent pension scheme
  • Generous annual leave, plus statutory bank holidays (pro rata)
  • Free parking facilities
  • Access to staff Wellbeing initiatives, including a workplace choir and a running club, among others.

Job Duties

Cleaning Responsibilities:

Ensure a high standard of cleanliness throughout all areas, assist in maintaining and monitoring cleaning standards on the ward, tidy bed areas, conduct regular cleanliness audits, and provide reports to the Ward Manager. Participate in Patient-Led Assessments of the Care Environment (PLACE) inspections.

Catering Responsibilities:

Ensure that patients receive high-quality food and beverages tailored to their individual needs, reporting any deficiencies to the facilities manager. Support menu completion for all dietary categories and facilitate bespoke menus as required with the catering team. Create a suitable environment for pleasant mealtimes.

Order and collect additional food/snacks, ensuring that patients are provided with appropriate cutlery, crockery, and protective clothing. Promote and support the culture of protected mealtimes for all patients.

Environmental Maintenance:

Ensure that the environment is well-maintained, safe, welcoming, and comfortable, reporting any deficiencies to the nurse in charge. Monitor general tidiness in all areas of the ward and follow up on environmental maintenance issues.

Equipment Management:

Assist the Ward Manager by conducting regular checks to ensure that all equipment is in good working order and report any faults. Order specialized equipment as requested by the Ward Manager and support the completion and review of the non-medical equipment inventory.

Qualifications

Essential Qualifications:

  • Foundation Certificate in Food Hygiene

Experience Requirements:

Essential Experience:

  • Experience in a care setting or awareness of mental health issues.