Customer Experience Specialist
4 days ago
South West London | Cardiovascular
We are seeking a highly skilled Customer Experience Specialist to join our team at Star People. As a key member of our team, you will be responsible for delivering exceptional customer experiences to healthcare professionals (HCPs) and driving business growth.
About Us:
Star People is a global pharmaceutical company dedicated to improving the lives of patients worldwide. With a strong focus on innovation and patient-centricity, we are committed to addressing diverse medical needs through our products and services.
Key Responsibilities:
- Develop and execute customer engagement strategies to drive business growth and customer satisfaction.
- Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints.
- Build and maintain strong relationships with HCPs to understand their needs and preferences.
Requirements:
- Proven experience in pharmaceutical sales or customer-facing roles.
- Strong knowledge of the NHS structure and environment.
- Ability to interpret and communicate clinical trial data and guidelines effectively.
- Business acumen and commercial awareness.
What We Offer:
Competitive salary and benefits package, with opportunities for career growth and development.
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