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Client Support Specialist

2 months ago

Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

Client Support Specialist at Ideal Personnel & Recruitment Solutions Limited

We are looking for a Client Support Specialist to work closely with Account Managers and provide expert guidance on our offerings to enhance sales performance.

Key Responsibilities:
  • Facilitate the seamless onboarding process for new clients.
  • Implement targeted promotional initiatives.
  • Stay informed about all services to deliver knowledgeable recommendations.
  • Ensure accuracy within our systems.
  • Collaborate with teams across different regions.
  • Address inquiries in a timely manner.
  • Produce necessary documentation to fulfill requirements.
  • Support customers as needed.
  • Assist in generating client reports.
  • Promote sales growth through effective order processing and communication with clients.
  • Participate in meetings with Account Managers and provide training on client systems.
Requirements:
  • A strong customer-centric approach.
  • Exceptional attention to detail.
  • Excellent organizational and multitasking skills.
  • Proficient in technology.
  • Good numerical and written communication skills.
  • Strong analytical and problem-solving abilities.
  • A collaborative and positive team player.
  • Ability to adapt to changing environments.
  • Experience in business-to-business customer support.
  • Demonstrated success in fast-paced environments.

We receive a high volume of applications and aim to respond within 72 hours if your profile matches our requirements.