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Administrative Support Specialist

2 months ago

Saint Andrews, Fife, United Kingdom Bupa Dental Care Full time

Position: Part-time Administrative Support Specialist
Company: Bupa Dental Care
Practice Manager: Caitlyn Peters
Hours: Part-time, 24 hours per week (Tuesday and Wednesday: 08:30 - 17:30, Friday: 08:30 - 17:00)

Role Overview:
Bupa Dental Care is seeking a dedicated Part-time Administrative Support Specialist to enhance our team. This position entails working 24 hours weekly, with scheduled shifts on Tuesday and Wednesday from 08:30 to 17:30, and on Friday from 08:30 to 17:00.

Workplace Environment:
Our practice is located within a modern healthcare facility, providing a professional and welcoming atmosphere for both staff and patients. The facility offers ample parking for those who drive and is easily accessible via local transportation. The surrounding area boasts various amenities, including shops and cafes, contributing to a pleasant working environment.

Key Responsibilities:

  • Welcoming patients and ensuring a positive first impression and experience.
  • Scheduling and modifying appointments, managing phone inquiries, and updating patient records.
  • Coordinating care packages as directed by our healthcare professionals.
  • Confidently promoting and upselling Bupa Dental Care products and services.
  • Delivering exceptional customer service through various communication channels.
  • Assisting the Practice Manager and clinical team in maintaining efficient operations.
  • Processing payments accurately.
  • Handling sensitive information while upholding patient confidentiality.

Required Skills and Experience:

  • Positive and professional demeanor in a dynamic work environment.
  • Previous experience in administration or as a receptionist, ideally in a healthcare context.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Word and Outlook, with excellent organizational abilities.
  • Experience in promoting company offerings is preferred.
  • Familiarity with dental practice operations is advantageous.

Compensation and Benefits:

At Bupa Dental Care, we prioritize the well-being of our employees. Here are some of the benefits available to you:

  • Competitive salary with opportunities for growth through training and development.
  • Access to MyHealthcare for quick support and treatment for various health issues.
  • Discounts at numerous retailers and wellness programs.
  • Membership discounts at gyms and fitness centers across the UK.
  • Comprehensive mental health support programs.
  • Discounted dental insurance for you and your family.
  • Additional health benefits, including a Cycle to Work Scheme and free annual flu vaccinations.
  • Flexible access to your earnings through Wagestream.
  • Opportunities for career advancement and ongoing support.

Additional Benefits:
- Retail discounts (over 700 stores)
- Health and wellness discounts
- Free Continuing Professional Development (CPD)
- Employee referral incentives
- And many more.