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Night Manager

2 months ago


Portsmouth, Portsmouth, United Kingdom Marriott International Full time
Job Summary

The Marriott International is seeking a highly skilled and experienced Night Manager to join our Front Desk team. As a Night Manager, you will play a critical role in ensuring the smooth operation of the hotel during the night shift, managing and supervising Night Hosts, and maintaining high standards of guest service and profitability.

Key Responsibilities
  1. Hotel Operations: Ensure the efficient and effective management of hotel operations during the night shift, including supervising Night Hosts and contractors to maintain company standards.
  2. Guest Service: Provide exceptional guest service, ensuring that all guests have a wonderful stay at the hotel.
  3. Team Management: Establish effective communication within the Night team and with other departments in the hotel, holding regular team meetings to discuss goals and objectives.
Requirements
  1. Communication Skills: Possess strong communication and interpersonal skills, with the ability to effectively communicate with guests, colleagues, and management.
  2. Leadership Skills: Demonstrate leadership skills, with the ability to motivate and inspire the Night team to achieve high standards of performance.
  3. Flexibility: Be flexible and adaptable, with the ability to work a variety of shifts, including evenings, weekends, and bank holidays.
Benefits
  1. Professional Development: Receive world-class training and development opportunities to enhance your skills and career prospects.
  2. Recognition and Rewards: Receive recognition and rewards for your hard work and contributions to the hotel's success.
  3. Competitive Compensation: Enjoy a competitive salary and benefits package, including discounted stays at over 9,000 hotels worldwide, discounted food and drink, and wellness and mental health programs.