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Apprentice Hospitality Manager
2 months ago
We are seeking a skilled Night Manager to oversee the smooth operation of our hotel during the night shift. As a key member of our Front Desk team, you will be responsible for managing and supervising Night Hosts, ensuring exceptional guest service and profitability.
Key Responsibilities:- Ensure the hotel runs smoothly during the night, managing Night Hosts and contractors
- Maintain Company standards for quality guest service and profitability
- Ensure Night Hosts meet Company image standards and are aware of the Host Handbook
- Establish effective communication within the Night team and with other departments
- Hold monthly Night team meetings
- Follow company safety and security policies and procedures
- Strong communication and interpersonal skills
- Excellent spoken and written English
- Flexible approach to working hours, including evenings, weekends, and bank holidays
- Discounted stays at over 9,000 hotels worldwide
- Discounted food and drink in all our restaurants and bars
- Discounts for friends and family
- Wellness and mental health programs
- 23 holiday days, increasing with length of service
- Company sick pay after 6 months of service
- World-class training and development
- Unlimited career opportunities
- Free meal on shift
- Free car parking
- Service awards and recognition gifts