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Research Manager, Client Service Expert
2 months ago
Guidepoint is a leading research enablement platform that empowers our clients to make informed decisions. As a Research Manager, Client Service, you will play a vital role in delivering exceptional research experiences to our clients.
About the RoleWe are seeking a highly motivated and organized individual to join our team as a Research Manager, Client Service. In this role, you will be responsible for managing client relationships, delivering high-quality research insights, and collaborating with our expert network to drive business growth.
Key Responsibilities- Develop and execute research strategies to meet client needs and objectives
- Manage client relationships and deliver exceptional research experiences
- Collaborate with our expert network to identify and recruit relevant experts for client projects
- Direct the research efforts of our Research Associates to ensure timely and high-quality delivery
- Develop and maintain effective screening criteria and compliance requirements for client projects
- Work closely with our Project Managers and team members to optimize client use of our service
- Bachelor's degree in a relevant field
- Previous experience in a sales or lead generation role, or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, results-oriented environment
- Intellectual curiosity and desire to learn
- Competitive compensation and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- International exposure to our global service teams
We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. If you are a motivated and organized individual who is passionate about delivering exceptional research experiences, we encourage you to apply for this exciting opportunity.
