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Support Technician
2 months ago
Support Technician - Oscar Technology
Oscar Technology is a leading provider in the Entertainment sector, renowned for its commitment to excellence and innovation. We are seeking a dedicated individual to join our dynamic IT department, which plays a crucial role in supporting our extensive customer base.
Position Overview
As a vital member of our support team, you will report to the Infrastructure Manager and handle a blend of first and second line support queries. Your expertise will be essential in resolving both software and hardware challenges effectively.
Core Responsibilities
- Deliver technical assistance for peer-to-peer networks, internet connectivity, and internal communication systems.
- Perform hardware repairs alongside system and software maintenance tasks.
- Ensure the security of internal computers and servers by utilizing IT security measures.
- Exhibit excellent communication skills while collaborating with fellow IT team members and other departments.
Preferred Qualifications
- Valid UK driving license.
- Proficiency in Office 365, Intune, Microsoft Servers, and Active Directory.
- Experience in providing internal IT support.
- A minimum of two years in the IT field.
- Familiarity with Apple technologies.
