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Club Manager

2 months ago


London, Greater London, United Kingdom Nuffield Health Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Nuffield Health Fulham Fitness and Wellbeing Club. As an Operations Manager, you will play a key role in ensuring the smooth operation of our club, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Health and Safety: Ensure compliance with health and safety legislation and internal audit requirements.
  • Technical Support: Provide technical support and guidance to the General Manager and other team members.
  • Site Standards: Continuously improve site standards to ensure a high-quality experience for our members.
  • Sales Mentality: Embed a sales mentality into the duty management and reception teams to drive sales and revenue growth.
  • Team Development: Nurture the confidence and pride of our teams to help them promote our services to members.
  • Recruitment and Development: Recruit and develop colleagues who will help us deliver our quality and commercial goals.
What We Offer

We offer a competitive salary and a range of benefits, including gym membership, private healthcare, and lifestyle and financial wellbeing benefits. We are committed to creating a positive and supportive work environment that allows our employees to thrive.

Requirements

To be successful in this role, you will need:

  • A National Pool Lifeguard Qualified Assessor qualification.
  • Experience in managing performance, improving potential, and leading teams in the leisure or hospitality industry.
  • A health and safety qualification.