Financial Crimes Investigator

6 days ago

Birmingham, Birmingham, United Kingdom Goldman Sachs Full time

About the Role:

We are seeking a skilled Fraud Detection Specialist to join our team at Goldman Sachs. As a key member of our Consumer business, you will play a critical role in identifying and preventing fraudulent activity related to transactions, compromised accounts, and account openings.

Responsibilities:

  • Review established detection system-generated alerts to identify potential fraudulent activity and investigate risk identified.
  • Make sound subjective decisions to escalate risky accounts, place and remove restrictions on accounts, and secure compromised accounts.
  • Determine action required based on established procedures to protect the Bank's assets and work with supervisor on handling more complex cases.
  • Place appropriate holds on accounts deemed to have fraudulent activity and track and document action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements.
  • Build rapport in communication with customers, merchants, financial institutions, and other personnel to resolve system problems or request additional information and/or documentation to support a decision on whether fraudulent activity has occurred.
  • Meet established goals for all metrics, including call and case quality, productivity, and customer acquisition by focusing on maximizing service to customers.
  • Assist in identifying and developing process enhancements to maximize efficiency of fraud detection activities as required.
  • Identify risk and prevent loss from fraud reports, referrals from fraud email box, and return items (multiple sources/platforms).
  • Remain current on latest trends in industry, national, and world fraud trends and prevention, and recommend tools, services, and practices for improvement.
  • Complete ongoing compliance and remedial training as scheduled.
  • Work closely with Financial Crime to escalate cases where appropriate.

Requirements:

  • 1-2 years of Fraud or Investigations experience in a financial institution.
  • Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook).
  • Strong understanding of the customer service experience.
  • Must be self-directed, detail-oriented, driven, and able to work independently in a team-oriented and fast-paced environment.
  • Good analytical and problem-solving skills.
  • Has flexibility to work late or arrive early as workload demands.

Preferred Qualifications:

  • Degree/Diploma or equivalent military experience.
  • Fraud Operations experience at a large retail bank.

  • Lead Investigator, Financial Crimes

    5 days ago

    Birmingham, Birmingham, United Kingdom Deutsche Bank Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Manager to lead our Financial Crime Operations team. As a key member of our Anti-Financial Crime function, you will play a critical role in ensuring the integrity of our business operations and global financial services.Key ResponsibilitiesPrioritize effective investigations and operational...

  • Lead Investigator, Financial Crimes

    6 days ago

    Birmingham, Birmingham, United Kingdom Deutsche Bank Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Manager to lead our Financial Crime Operations team. As a key member of our Anti-Financial Crime function, you will play a critical role in ensuring the integrity of our business operations and global financial services.Key ResponsibilitiesPrioritize effective investigations and operational...

  • Financial Crime Investigation Specialist

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Deutsche Bank Full time

    Job Overview: Position Title: Financial Crime Intelligence Investigator Location: Birmingham Corporate Level: Assistant Vice President Deutsche Bank's Anti-Financial Crime division is dedicated to maintaining integrity in operations by addressing issues such as money laundering, sanctions, fraud, bribery, and corruption. The team fosters career...

  • Financial Crime Investigation Specialist

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Deutsche Bank Full time

    Job Overview: Position Title: Financial Crime Intelligence Investigator Location: Birmingham Corporate Title: Assistant Vice President Deutsche Bank's Anti-Financial Crime division is dedicated to maintaining integrity in operations by addressing issues such as money laundering, sanctions violations, fraud, bribery, and corruption. We foster an...

  • Compliance & Financial Crime Risk Manager

    2 days ago

    Birmingham, Birmingham, United Kingdom InterQuest Financial Markets Full time

    Financial Crime Compliance Manager/DMLROInterQuest Financial Markets is seeking a seasoned compliance professional to lead our financial crime prevention efforts. As a Financial Crime Compliance Manager, you will play a pivotal role in ensuring the integrity of our financial operations.Develop and Implement Financial Crime PoliciesDesign, develop, and review...

  • Compliance & Financial Crime Risk Manager

    2 days ago

    Birmingham, Birmingham, United Kingdom InterQuest Financial Markets Full time

    Financial Crime Compliance Manager/DMLROInterQuest Financial Markets is seeking a seasoned compliance professional to lead our financial crime prevention efforts. As a Financial Crime Compliance Manager, you will play a pivotal role in ensuring the integrity of our financial operations.Develop and Implement Financial Crime PoliciesDesign, develop, and review...

  • Financial Crime Compliance Lead

    4 weeks ago

    Birmingham, Birmingham, United Kingdom InterQuest Financial Markets Full time

    Position OverviewA prominent financial organization is in search of a committed Financial Crime Compliance Manager to significantly contribute to the enhancement of their anti-financial crime initiatives.Key ResponsibilitiesFormulate and assess policies concerning Money Laundering, Terrorist Financing, Sanctions, and related areas.Engage with executive...

  • Financial Crime Compliance Lead

    4 weeks ago

    Birmingham, Birmingham, United Kingdom InterQuest Financial Markets Full time

    Position OverviewA prominent financial services organization is in search of a committed Financial Crime Compliance Manager to significantly contribute to the enhancement of their anti-financial crime initiatives.Key ResponsibilitiesFormulate and assess policies pertaining to Money Laundering, Terrorist Financing, Sanctions, and related areas.Engage with...

  • Financial Crime Compliance Lead

    4 weeks ago

    Birmingham, Birmingham, United Kingdom InterQuest Financial Markets Full time

    Position OverviewA prominent financial services organization is in search of a committed Financial Crime Compliance Manager to significantly enhance their measures against financial misconduct.Key ResponsibilitiesFormulate and assess policies concerning Money Laundering, Terrorist Financing, Sanctions, and related areas.Engage with executive leadership and...

  • Head of Financial Crime Operations and Investigations

    5 days ago

    Birmingham, Birmingham, United Kingdom A637 DBOI Global Services (UK) Limited Full time

    About the RoleWe are seeking a highly experienced and skilled professional to join our team as the Deputy Head of Financial Crime Operations. As a key member of our Anti-Financial Crime (AFC) function, you will play a crucial role in maintaining the integrity of our business operations and global financial services.Key ResponsibilitiesProvide strategic...

  • Head of Financial Crime Operations and Investigations

    6 days ago

    Birmingham, Birmingham, United Kingdom A637 DBOI Global Services (UK) Limited Full time

    About the RoleWe are seeking a highly experienced and skilled professional to join our team as the Deputy Head of Financial Crime Operations. As a key member of our Anti-Financial Crime (AFC) function, you will play a crucial role in maintaining the integrity of our business operations and global financial services.Key ResponsibilitiesProvide strategic...

  • Financial Crime Compliance Lead

    4 weeks ago

    Birmingham, Birmingham, United Kingdom InterQuest Financial Markets Full time

    Position OverviewA prominent financial services organization is in search of a committed Financial Crime Compliance Manager to significantly enhance their measures against financial crime.Key ResponsibilitiesFormulate and assess policies concerning Money Laundering, Terrorist Financing, Sanctions, and related areas.Engage with executive leadership and the...

  • Financial Crime Compliance Lead

    4 weeks ago

    Birmingham, Birmingham, United Kingdom InterQuest Financial Markets Full time

    Position OverviewA prestigious financial organization is in search of a committed Financial Crime Compliance Manager to significantly contribute to the enhancement of their anti-financial crime initiatives.Key ResponsibilitiesFormulate and assess policies concerning Money Laundering, Terrorist Financing, Sanctions, and additional areas.Engage with senior...

  • Senior Manager, Case Investigations Lead Financial Crime Operations

    7 days ago

    Birmingham, Birmingham, United Kingdom Deutsche Bank Full time

    Job SummaryDeutsche Bank is seeking a highly experienced and dedicated professional to lead our Financial Crime Operations team. As a Senior Manager, you will play a crucial role in keeping our business operations and global financial services clean from financial crime.About the RoleWe are looking for a seasoned professional with expertise in operational...

  • Financial Crime Operations Lead

    3 weeks ago

    Birmingham, Birmingham, United Kingdom A637 DBOI Global Services (UK) Limited Full time

    About A637 DBOI Global Services (UK) Limited A637 DBOI Global Services (UK) Limited is a leading financial institution dedicated to providing comprehensive and innovative solutions in the realm of financial crime prevention and mitigation. We are committed to fostering a culture of integrity, compliance, and excellence within our organization. Position...

  • Financial Crime Operations Lead

    5 days ago

    Birmingham, Birmingham, United Kingdom A637 DBOI Global Services (UK) Limited Full time

    About A637 DBOI Global Services (UK) Limited A637 DBOI Global Services (UK) Limited is a leading financial institution dedicated to providing comprehensive and innovative solutions in the realm of financial crime prevention and mitigation. We are committed to fostering a culture of integrity, compliance, and excellence within our organization. Position...

  • Senior Manager, Case Investigations Lead Financial Crime Operations

    2 days ago

    Birmingham, Birmingham, United Kingdom Deutsche Bank Full time

    Job SummaryWe are seeking a highly experienced and dedicated Senior Manager to lead our Case Investigations team in Financial Crime Operations. As Deputy Nominated Officer, you will play a crucial role in overseeing case outcomes and SAR filing.About the RoleThis is a challenging and rewarding opportunity to join our Anti-Financial Crime (AFC) function,...

  • Senior Manager, Case Investigations Lead Financial Crime Operations

    2 days ago

    Birmingham, Birmingham, United Kingdom Deutsche Bank Full time

    Job SummaryWe are seeking a highly experienced and dedicated Senior Manager to lead our Case Investigations team in Financial Crime Operations. As Deputy Nominated Officer, you will play a crucial role in overseeing case outcomes and SAR filing.About the RoleThis is a challenging and rewarding opportunity to join our Anti-Financial Crime (AFC) function,...

  • Financial Crime Compliance Professional

    7 days ago

    Birmingham, Birmingham, United Kingdom Unity Trust Bank Full time

    About Unity Trust BankUnity Trust Bank is an award-winning, independent, commercial bank that uses banking to improve the lives of local communities.Living by our principles of banking with integrity, Unity's purpose is to help create a better society, not simply maximise profits.We work with organisations that address social, economic and environmental...

  • Financial Crime Compliance Professional

    5 days ago

    Birmingham, Birmingham, United Kingdom Unity Trust Bank Full time

    About Unity Trust BankUnity Trust Bank is an award-winning, independent, commercial bank that uses banking to improve the lives of local communities.Living by our principles of banking with integrity, Unity's purpose is to help create a better society, not simply maximise profits.We work with organisations that address social, economic and environmental...