Sales Administrator
3 weeks ago
We are seeking a highly organized and detail-oriented Sales Administrator to join our team. As a Sales Administrator, you will play a critical role in supporting our sales team by providing administrative assistance, managing customer inquiries, and maintaining accurate records.
Key Responsibilities- Investigate and resolve sales ledger queries in a timely manner.
- Process requests for new and amended customer accounts.
- Generate credit requests and organize goods returns.
- Log complaints accurately on our ERP system and coordinate the investigation through to customer response.
- Provide requested information to customers and log customers' regulatory requests accurately on our ticketing system.
- UK resident with the right to work in the UK.
- Proficient in using a PC, Microsoft Office, and Customer Relationship Management software.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
We offer a competitive salary, annual performance-related bonus, and exclusive access to a range of discounts and benefits through our U-Benefits site. You will also enjoy a generous pension scheme, death in service benefits, and access to training and development programs to support your career growth.
About UsUnivar Solutions is a leading chemical distribution business with a global presence. We deliver industry-leading products, services, and technical support to help our customers find the right solution to their problems. We are committed to fair employment practices and value diversity and inclusion in the workplace.
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