Care Coordinator

4 weeks ago

Devonport, United Kingdom Nurseplus UK Ltd Full time
About the Role

We are seeking a highly motivated and organized Care Coordinator to join our friendly and fast-paced homecare team in Plymouth. As a key member of our team, you will be responsible for providing exceptional care and support to our service users, while also ensuring the smooth delivery of our services.

Key Responsibilities
  • Be the primary point of contact for service users and care workers, handling initial enquiries and providing support as needed.
  • Roster staff to ensure a safe and effective delivery of care to our clients.
  • Liaise with other professionals involved in service users' care, including healthcare professionals and social workers.
  • Assist with recruiting new care workers to the team and provide ongoing support and supervision.
  • Monitor care workers and conduct regular appraisals to ensure high standards of care are maintained.
  • Support the effective handling of safeguarding, incidents, and complaints as required.
  • Ensure the service is working within the standards expected by the CQC.
Requirements
  • A full UK driving license is essential for this role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with service users, care workers, and other stakeholders.
  • Flexible and able to work under pressure, with a calm and professional demeanor.
  • Well-organized and able to multitask, with a strong focus on teamwork and initiative.
  • A positive and focused attitude, with a commitment to delivering high-quality care and services.
About Us

Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.

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