Motor Claims Specialist

4 weeks ago

Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time
Job Title: Motor Claims Handler

We are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team at PIB Insurance Brokers.

About the Role

As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with compliance, FCA regulations and business policies & procedures.

Key Responsibilities
  • Manage Motor Claims ensuring service standards are met and/or exceeded
  • Keep an efficient diary system for all claims, ensuring claims are chased as required
  • Develop and maintain a full understanding of Acturis
  • Provide the broking department and clients with claims information and reports as required
  • Ensure complexed claims are handled as per the group procedures
  • Acknowledge all new claims to both clients and insurers and keep clients informed, and ensure best outcome on each claim
  • Produce claims MI/claims reports when required
  • Attend client meetings and present claims information when required
  • Undertake any other duties as requested by management on an ad-hoc basis
  • Ensure personal CPD is managed and kept up to date by keeping skills and knowledge current
Requirements
  • Robust Commercial Motor Insurance claims handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures
  • Passionate about the delivery of exceptional customer service experience, applying TCF and KYC methodologies
  • Acturis system knowledge (desirable not essential), being able to use MS Excel, MS word and Outlook
  • Cert CII, or working towards this or keen to undertake the qualification in the future
  • Highly organised and have great time management
  • Excellent communication skills both verbally and written
What We Offer
  • Hybrid working with 3 days in the office and 2 days WFH
  • Competitive holiday allowance with the annual option to buy additional days
  • Death in Service benefit of x4 salary
  • Company pension scheme
  • Parking at the office
  • Enhanced maternity and paternity leave packages
  • A flexible benefits package which allows you to add additional benefits to your overall package
  • Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
  • Referral schemes
  • Discounted rates on PIB products
  • We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
  • We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
  • PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
  • Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
  • PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint.

  • Motor Claims Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Job Title: Motor Claims SpecialistAbout the Role:We are seeking a skilled Motor Claims Specialist to join our dynamic Claims team. As a Motor Claims Specialist, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.Key Responsibilities:* Manage Motor Claims to ensure service standards are met and/or exceeded*...

  • Motor Claims Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom MPJ Recruitment Ltd Full time

    Job SummaryMPJ Recruitment Ltd is seeking a skilled Motor Claims Specialist to join their team. The ideal candidate will have a strong understanding of motor claims and insurance principles, with a focus on delivering high-quality results.Key Responsibilities* Conduct audits to assess repairer performance and provide recommendations on repair quality, costs,...

  • Motor Fraud Claims Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Douglas Scott Legal Recruitment Full time

    Motor Fraud Claims SpecialistOur client, a leading international law firm, is seeking a skilled Motor Fraud Claims Specialist to join their growing team in Birmingham. The fraud team is one of the firm's fastest-growing departments, covering a wide range of insurance and non-insurance fraud disputes. As a Motor Fraud Claims Specialist, you will be...

  • Motor Fraud Claims Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Douglas Scott Legal Recruitment Full time

    Motor Fraud Claims SpecialistOur client, a leading international law firm, is seeking a skilled Motor Fraud Claims Specialist to join their growing team in Birmingham. The fraud team is one of the firm's fastest-growing departments, covering a wide range of insurance and non-insurance fraud disputes. As a Motor Fraud Claims Specialist, you will be...

  • Motor Claims Specialist

    1 month ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team at PIB Insurance Brokers.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of everything you do,...

  • Motor Claims Specialist

    1 month ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team at PIB Insurance Brokers.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of everything you do,...

  • Motor Claims Specialist

    1 month ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.You will utilize your knowledge of customer-centric practices to put the customer at the...

  • Motor Claims Specialist

    1 month ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.You will utilize your knowledge of customer-centric practices to put the customer at the...

  • Motor Claims Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic Claims team.The Role:As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.Key Responsibilities:Handle a portfolio of Motor Claims from first notification to settlement.Put the...

  • Motor Claims Specialist

    4 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Job Title: Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.You will utilize your knowledge of customer-centric practices to put the...

  • Motor Claims Specialist

    4 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Job Title: Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.You will utilize your knowledge of customer-centric practices to put the...

  • Motor Claims Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Job DescriptionMotor Claims HandlerAbout the RoleWe are seeking a skilled and seasoned expert to join our Motor Claims team as a Motor Claims Handler.Key Responsibilities- Handle a portfolio of Motor Claims from first notification to settlement.- Put the customer at the heart of everything you do, utilising know your customer principles.- Work in a...

  • Motor Claims Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Role OverviewWe are seeking a skilled Motor Claims Handler to join our dynamic Claims team. As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.Key ResponsibilitiesHandle a portfolio of Motor Claims from first notification to settlement.Put the customer at the heart of everything...

  • Motor Claims Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Motor Claims Handler Job DescriptionWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team at PIB Insurance Brokers.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of...

  • Motor Claims Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Job Title: Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team at PIB Insurance Brokers.About the Role:As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will work closely with our clients and...

  • Motor Claims Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of everything you do, utilising know your customer...

  • Motor Claims Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Job Title: Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team at PIB Insurance Brokers.About the Role:As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of...

  • Motor Claims Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Job Title: Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team at PIB Insurance Brokers.About the Role:As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of...

  • Vehicle Damage Assessor

    2 weeks ago

    Birmingham, Birmingham, United Kingdom MPJ Recruitment Ltd Full time

    Job Title: Vehicle Damage Assessor - Motor Claims SpecialistAbout the Role: We are seeking an experienced Vehicle Damage Assessor to join our team at MPJ Recruitment Ltd. As a Motor Claims Specialist, you will be responsible for negotiating settlements for motor vehicles, directly liaising with our customers.Key Responsibilities:* Engage in negotiating...

  • Motor Claims Handler

    4 weeks ago

    Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full time

    Job Title: Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team. As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.Key Responsibilities:Manage Motor Claims ensuring service standards are met and/or...