Duty Manager SPAR

6 days ago

Bristol, Bristol, United Kingdom Blakemore Retail Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Blakemore Retail's award-winning Patchway SPAR store in Bristol. As a key member of our leadership team, you will play a vital role in driving growth and success within the store.

Key Responsibilities
  • Support the Store Manager in ensuring a safe, legal, and high-performing store environment.
  • Assist in delivering all store operations, objectives, and KPIs.
  • Manage, coach, and support colleagues to develop a motivated and empowered team.
  • Carry out performance management and absence management as necessary.
  • Take responsibility for occasional opening and closing of the store, colleague safety, and stock/cash security/accountability.
  • Conduct cash reconciliations, voids, and refunds, and other management tasks for till colleagues.
  • Lead the team in providing an exceptional customer experience and promoting the store through community engagement.
  • Adhere to all company policies, procedures, and processes.
Requirements
  • Previous management or supervisor experience in a food retail or similar fast-paced operation.
  • Commitment to achieving and sustaining exceptional customer service standards.
  • Ability to plan, organize, and prioritize effectively.
  • Strong communication and influencing skills.
  • Capacity to take appropriate action and make decisions.
  • Commitment to promoting collaborative working.
  • Enthusiasm and flexibility with a positive attitude.
  • Commitment to developing own skills and applying learning to improve performance.
What We Offer
  • Holiday, maternity, and paternity leave and pay in excess of statutory entitlements.
  • Cycle to work scheme.
  • Opportunities for skill development and capability growth in a supportive and diverse culture.
  • Outstanding training and development opportunities.
  • Hands-on experience in a high-volume, fast-paced environment.
  • Enhanced maternity and paternity pay packages.
  • Flexible working hours opportunity.
  • Excellent additional benefits package, including:
  • Early access to pay through 'EarlyPay'.
  • 24/7 access to payslips via HR/Payroll portal.
  • Staff discount on fresh items and ambient products in our SPAR stores.
  • Wellbeing support, including emotional support, counselling, legal, and financial advice.
  • Company pension scheme.
  • Company life insurance.
  • NEST pension scheme.
  • Extra holiday purchase scheme.
  • Long service awards.

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