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Clinical Administration Coordinator

3 months ago


Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

Position Overview

We are seeking a dedicated professional to join our administrative team, providing essential support within the core hours of operation.

Department: Gastroenterology

Appointment Band: Candidates will be considered for either Band 3 or Band 4 based on their relevant experience, as outlined in our development framework for medical secretaries. This framework allows for a structured progression from Band 3 to Band 4, contingent upon a formal evaluation after a specified period.

As a vital member of the clinical administration team at South Tees Hospitals NHS Foundation Trust, you will play a key role in delivering a comprehensive secretarial service to our medical professionals, including consultants and nursing staff. Your contributions will be instrumental in managing their workloads effectively and enhancing the overall efficiency of our services.

Key Responsibilities

You will bring prior experience in medical secretarial and administrative roles, ideally within a healthcare environment. Proficiency in IT is essential, alongside a solid educational background and advanced skills in Microsoft Office applications, including Word, Excel, and PowerPoint.

Strong communication, interpersonal, and organizational skills are crucial. The ability to work independently, demonstrate flexibility, and manage competing priorities under pressure is essential. A positive and proactive attitude is highly valued.

Application Process

This position will remain open until we receive a sufficient number of applications.

South Tees Hospitals NHS Foundation Trust is committed to the professional development of its staff. New employees will participate in leadership and improvement training programs designed to enhance their management skills. Opportunities for further training and development, including leadership apprenticeships, will be available.

About Our Organization

South Tees Hospitals NHS Foundation Trust is the largest hospital trust in the Tees Valley, operating two acute hospitals and several community services.

The James Cook University Hospital is a major trauma center, offering a wide range of services from a single location. It is equipped with modern facilities, including a central operating suite and an intensive care unit, and is recognized for its exceptional cancer services.

The Friarage Hospital serves as a critical component of our healthcare delivery, providing essential services to the community.

Qualifications and Experience

Essential:

  • GCSEs in English and Maths (A-C) or equivalent experience.
  • NVQ Level 3 in Business Administration or equivalent experience.
  • Medical Terminology Qualification Level 2 or relevant experience.
  • Customer Care Qualification Level 2.

Desirable:

  • Experience in a healthcare setting.
  • Previous team collaboration experience.

Skills and Knowledge

Essential:

  • Excellent organizational and prioritization skills.
  • Efficient word processing abilities.
  • Comprehensive understanding of secretarial processes.
  • Knowledge of patient administration systems.
  • Awareness of data protection regulations and patient confidentiality.

Desirable:

  • Familiarity with Trust policies and procedures.
  • Understanding of medical terminology.