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Luxury Retail Supervisor

2 months ago

Sheffield, Sheffield, United Kingdom Frasers Group Full time
{"Job Title": "Supervisor - Flannels - Fixed Term Contract", "Company Description": "Frasers Group is a luxury fashion destination for men and women, home to an edit of over brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, Frasers Group offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.", "Job Description": "

We are seeking a Supervisor to join our team in our Luxury Flagship Store in Sheffield, Meadowhall.

The Role:

  • Support with daily workload and delegation to team
  • Supervise work, check completion and deliver to expectation set by line manager
  • Use business communication tools for completion of tasks and ensure your team understand all key functions
  • Understand all process and procedures and set the example for others
  • Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
  • Support with maintaining store environment and housekeeping standards
  • Understand company policy and rules regarding security measures and demonstrate compliance and controls
  • Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
  • Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
  • Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
  • Understand KPI targets and expectations to achieve results
  • Demonstrate commercial awareness and adopt right product, place and time compliance
  • Engage with and feedback issues to contribute to the wider business
  • Support with identifying development needs within the team
  • Support senior management to coach the team
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store

Qualifications:

The Requirements:

  • Experience of leading a team within a retail environment
  • Knowledge of and passion for luxury brands
  • Ability to drive sales through excellent service
  • Understanding of visual presentation and how to impact sales floor commercially
  • Ability to motivate a team with effective communication

Please note this is a fixed term maternity cover contract.

", "Language": "en-US"}