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Technical Support Specialist

2 months ago

Sheffield, Sheffield, United Kingdom Hays Technology Full time

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Hays Technology. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide technical support and troubleshooting for a wide range of IT issues
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of IT systems and technologies
  • Stay up-to-date with industry trends and best practices

Requirements:

  • Experience in a technical support role, preferably in a help desk environment
  • Strong technical skills, including knowledge of IT systems and technologies
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

Hays Technology is a leading provider of IT services and solutions. We are committed to delivering exceptional customer service and technical support to our clients.