Application Support Manager

1 week ago


Belfast, United Kingdom Citi Full time
Job Summary

The Applications Support Senior Manager is responsible for leading a team of professionals to achieve exceptional results. This role involves managing volume, quality, timeliness, and delivery of end results in a specific area. The successful candidate will have responsibility for planning, budgeting, and policy formulation within their area of expertise.

Key Responsibilities
  • Manage one or more applications support teams to ensure seamless delivery of end results.
  • Provide a holistic view of the production environment, working closely with technology and business management teams.
  • Collaborate with development managers to provide guidance on feedback reviews and ensure outstanding issues are tracked to closure.
  • Consult with primary clients of the application to understand strategic objectives and deliver end results.
  • Assess risk when making business decisions, prioritizing the firm's reputation and safeguarding Citigroup.
Requirements
  • Bachelor's/University degree, Master's degree preferred.
  • Experience in an applications support role is an added advantage, but not essential.
  • Effective communication and collaboration skills.
About Citi

Citigroup Inc. and its subsidiaries invite all qualified interested applicants to apply for career opportunities. We are an equal opportunity employer and welcome applications from diverse candidates.



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