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Client Relations Executive

3 months ago

Didcot, Oxfordshire, United Kingdom Bennett and Game Recruitment LTD Full time
Position: Client Relations Executive

Company: Bennett and Game Recruitment LTD

We are seeking a dedicated Client Relations Executive to enhance our customer engagement and satisfaction levels. This role is crucial as we expand our operations and aim to provide exceptional service to our clients.

Role Overview

The Client Relations Executive will be responsible for:

  • Developing and maintaining strong relationships with clients to ensure their needs are met.
  • Addressing client inquiries and resolving issues promptly to enhance customer satisfaction.
  • Collaborating with internal teams to improve service delivery and client experience.
  • Monitoring client feedback and implementing strategies for improvement.
Key Responsibilities

The successful candidate will:

  • Engage with clients regularly to understand their requirements and expectations.
  • Provide support and guidance to clients throughout their journey with our company.
  • Analyze client feedback and work with the team to develop solutions that enhance service quality.
  • Prepare reports on client interactions and satisfaction levels for management review.
Qualifications

The ideal candidate will possess:

  • Strong communication and interpersonal skills.
  • Experience in client relations or a similar role.
  • A proactive approach to problem-solving and client engagement.
  • Ability to work collaboratively within a team environment.

This is an excellent opportunity for a motivated individual to join a growing company and make a significant impact on our client relations strategy.