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Retirement Benefits Coordinator

2 months ago

Brighton, Brighton and Hove, United Kingdom Legal & General Full time
Job Description

Company Overview

Legal & General is a leading financial services group and major global investor, committed to building a better society for the long term by investing our customers' money in things that make life better for everyone.

We strive to be open, mindful, and inclusive, and are always willing to discuss flexible working arrangements and reasonable accommodations for candidates with specific needs.

Job Summary

We are seeking a highly organized and detail-oriented Pensions Administrator to join our team on a 6-month fixed-term contract. As a Pensions Administrator, you will be responsible for maintaining scheme data, administering and updating individual member records, and handling all aspects of customer claims work in an efficient and effective manner.

Key Responsibilities

  • Organize and manage the provision of service to give sufficient priority and opportunity to customers wishing to submit a claim or make a complaint.
  • Responsible for providing an efficient claims service to individual scheme members, intermediaries, and Trustees by establishing how each pension scheme operates.
  • Accurately record workflow onto the appropriate system, maintaining effectiveness, efficiency, and perform quality checking according to the prescribed QA framework for the role, ensuring accurate management information.
  • Ensure that all business processes and internal controls within your role are designed and performed in a way that delivers good customer outcomes and demonstrates effective management of conduct risk.

What We Offer

  • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes.
  • Generous pension contribution.
  • Life assurance.
  • Private medical insurance (permanent employees only).
  • At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday.
  • Competitive family leave.
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax-efficient salary sacrifice.
  • Many discounts we offer – both for our own products and at a range of high street stores and online.