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Luxury Hotel Bar Supervisor
2 months ago
We are seeking a highly motivated and experienced Bars Manager to join our team at Baxendale Mason Ltd. As a key member of our hospitality team, you will be responsible for the day-to-day operation of our busy bars, ensuring that all team members deliver a seamless service to our guests at all times.
Main Responsibilities:
- Manage the day-to-day operation of the bars, including inventory management and staff supervision.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with the hotel's management team to achieve business objectives and goals.
- Recruit, train, and develop a high-performing team of bar staff.
- Ensure that all reporting staff maintain the highest standards of presentation and grooming.
Requirements:
- Professional and enthusiastic nature with a passion for delivering exceptional customer service.
- Strong leadership and motivational skills, with the ability to inspire and develop a high-performing team.
- Knowledge and experience in cocktail training and preparation, with a focus on delivering high-quality drinks and experiences.
- Previous experience working in a busy high-volume bar setting, with a proven track record of success.
- Hotel experience, with a strong understanding of the hospitality industry and its challenges.
- Ability to produce and deliver staff training to high and consistent standards.
- Excellent communication and interpersonal skills, with the ability to work effectively with all levels of staff and management.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career development and advancement.
- Collaborative and dynamic work environment.
- Uniform and staff meals provided.
- Employee of the Month scheme and Long Service Awards.
- Hospitality Action Employee Assistance Programme (EAP Programme).
