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Tenancy Management Specialist
2 months ago
Job Title: Housing Liaison Officer
About the Role:
Zenith People LTD is seeking an experienced Housing Liaison Officer to join their team on a contract basis. As a key member of the team, you will be responsible for delivering a high-quality, consistent, and flexible service to tenants, including new tenancies and tenancy changes.
Key Responsibilities:
- To be part of a team delivering a comprehensive service to tenants, ensuring their needs are met and their satisfaction is high.
- Interviewing service users and dealing with general enquiries in a professional and courteous manner.
- To be responsible for a range of tenancy management duties, including managing and prioritizing own workload, and being a visible presence with residents on our estates.
- Ensuring tenants are well cared for, neighbourhoods are clean and safe, and resident satisfaction is high.
Requirements:
- Must have a valid DBS check.
- Have the ability to manage and prioritize own workload.
- Able to work as part of a team.
- Excellent organizational and communication skills.
- Ability to report, address, and escalate issues in a timely and effective manner.
Working Hours: 9am - 5pm