Technical Team Lead
2 weeks ago
Technical Team Lead - £45K Bonus
You will lead a team of technical professionals, overseeing the workload and diaries of engineers.
Working for a leading supplier of HVAC equipment, this is an opportunity to make a significant impact.
You will be working for a company that prioritizes customer satisfaction and employee development.
Key Responsibilities
- Support the National Manager in maintaining, improving, and communicating aftersales processes.
- Manage a team of aftersales administrators (approximately 3) who process spares enquiries/orders and warranty claims.
- Oversee service engineer requests and diaries.
- Ensure timely issuance of engineer reports to customers.
- Invoice site services to customers.
- Handle warranty disputes.
- Manage graded stock.
Service Manager Package
£45K
Bonus
23 days holiday + Bank holidays
Monday-Friday
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