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Front of House Team Member

2 months ago

London, Greater London, United Kingdom Franco Manca Full time

About Franco Manca

Franco Manca is a leading Neapolitan sourdough pizza restaurant with a strong reputation for producing high-quality pizzas. We have a presence in the UK with plans for further expansion, offering opportunities for career growth and personal development.

Job Summary

We are seeking a Front of House Team Member to join our team at Franco Manca. As a Front of House Team Member, you will be responsible for providing exceptional customer service, maintaining high health and safety standards, and working in a fast-paced and busy environment.

Key Responsibilities

  • Provide excellent customer service, ensuring a positive experience for all customers
  • Maintain high health and safety standards, adhering to company policies and procedures
  • Work effectively in a fast-paced and busy environment, prioritizing tasks and managing time efficiently
  • Participate in ongoing personal growth and development through our Franco Academy

What We Offer

  • Sunday evenings off
  • Initial 2-week training program
  • Flexible schedules
  • Full-time or part-time hours
  • Free yummy pizzas and soft drinks on shift
  • Free sourdough bread to cook at home
  • Ongoing personal growth and development opportunities
  • No zero-hour contracts
  • 28 paid holidays
  • Additional leave and flexible schedules
  • Uniform provided
  • Pension scheme
  • Annual social events
  • Staff discount when dining in any Franco Manca and other group brands
  • Employee referral bonus scheme
  • Team competitions and personal rewards
  • Career opportunities all over the UK
  • Fun and diverse working environment

Requirements

  • Previous hospitality experience is not essential, as we offer full training
  • Ability to maintain high health and safety and hygiene standards
  • Capacity to work in a fast-paced and busy environment
  • Understanding of customer service principles and a hands-on attitude