Safeguarding and Wellbeing Officer

2 weeks ago


London, Greater London, United Kingdom Fashion Retail Academy Full time

About the Role

We are seeking a highly skilled and compassionate Safeguarding and Wellbeing Officer to join our dedicated Student Services Team at the Fashion Retail Academy.

The successful candidate will support, safeguard, enable, and champion the success of all students by providing front-line and responsive advice, guidance, and referral to other services within and beyond the Student Services Team. They will respond to the needs of students, including acting as a designated safeguarding lead, providing pastoral care, practical advice, and working as part of a team delivering an exceptional student support experience.

The post holder will be a personable, highly skilled active listener with an interest in wellbeing and education. They will have a comprehensive understanding of pastoral care issues and support measures, effective boundary management skills, and a commitment to and passion for the development and progression of all learners.

About You

  • You will have a proven track record of operating at a similar role in a similar environment.
  • You will have a Safeguarding qualification or be willing to undertake this.
  • You will have a comprehensive understanding of pastoral care issues and support measures and effective boundary management skills.
  • You will have an understanding of safeguarding, wellbeing, and equality and diversity issues as it relates to this role.
  • Good knowledge of learner needs and issues facing young people is essential.
  • You will have good organisational, planning, time management, and administrative skills and good literacy and numeracy skills.
  • You will have the ability to communicate with confidence with a wide range of people and the ability to listen with understanding and be able to relate to social, emotional, and behavioural difficulties in such a manner that will enhance students self-esteem.
  • You will have the ability to build rapport quickly with learners and colleagues, to develop positive, cooperative, and effective working relationships.
  • You will be a role model for appropriate and aspirational behaviours for learners.
  • You will have a flexible, resilient, and positive attitude.

Why the Fashion Retail Academy?

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together. At the Fashion Retail Academy, our students are at the centre of what we do, and as a result, we offer hugely rewarding careers. Whatever your role, you have the opportunity to make a real difference in the lives of our students.

Our carefully curated benefits package offers something for everyone, whether you're interested in:

  • Furthering your development through funded professional qualifications and a personal growth allowance.
  • Generous and flexible leave that suits your lifestyle.
  • Market-leading family-friendly pay, including 6 months fully paid maternity, adoption, and shared parental leave.
  • A monthly wellbeing allowance and financial loan structures to support your financial health.


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