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Civil Enforcement Officer

2 months ago


Newport, Newport, United Kingdom Isle of Wight Council Full time
Civil Enforcement Officer

We are seeking a skilled and dedicated individual to join our Parking Services team as a Civil Enforcement Officer. As a key member of our team, you will play a vital role in maintaining a safe and efficient roadside environment.

Key Responsibilities:
  • Patrol parking areas to monitor ticket machines and issue Penalty Charge Notices as necessary
  • Provide excellent customer service to members of the public, responding to queries and concerns in a professional and diplomatic manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Develop and maintain a thorough knowledge of parking regulations and procedures
Requirements:
  • Good communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Full driving licence and ability to drive a variety of vehicles
  • English and Maths GCSE grades 4/C or above, or equivalent
Benefits:
  • Annual leave entitlement of 32 days plus public holidays
  • Local Government pension scheme
  • Discounted Solent ferry travel and island bus network discount
  • Cycle to work scheme and staff parking permit scheme
  • Discounted island sports and leisure gym membership
  • National and local discounts and benefits schemes

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about maintaining a safe and efficient roadside environment, we encourage you to apply for this exciting opportunity.