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Corporate Relationship Manager

2 months ago


Leeds, Leeds, United Kingdom Barclays Bank UK PLC Full time
Position Overview

Join Barclays as a Corporate Relationship Manager within the Large Corporate Retail and Wholesale division. In this pivotal role, you will take charge of a designated portfolio of clients classified as large corporate entities. Your primary focus will be on enhancing revenue streams while ensuring exceptional client satisfaction through the cultivation of robust, multi-faceted relationships with both existing and prospective clients, all while maintaining effective risk management practices.

Key Responsibilities
  • Enhance and fortify controls wherever feasible, collaborating closely with the Relationship Director to proactively identify and manage potential risks.
  • Manage relationships with Product and Group Partners, serving as a vital link for the portfolio. Deliver tailored Products and Services that align with client needs, balancing immediate and long-term objectives.
  • Support Relationship Managers and Directors by assisting with client engagement strategies, conducting Annual Reviews, and maintaining comprehensive client account plans.
  • Provide exemplary service to clients to drive positive feedback scores, ensuring that service activities are directed to the appropriate contact points while promoting self-service and digital solutions.
  • Engage in internal training sessions and workshops to enhance your understanding of banking products, financial analysis, and relationship management techniques.
  • Continuously develop and maintain industry knowledge relevant to your portfolio, contributing to team initiatives within the sector.
Expectations for Leadership
  • Advise key stakeholders, including functional leadership teams and senior management, on areas of functional and cross-functional impact and alignment.
  • Assess and mitigate risks to support the control and governance framework.
  • Exhibit leadership and accountability in managing risks and enhancing controls related to your team's operations.
  • Demonstrate a comprehensive understanding of organizational functions to aid in achieving business objectives.
  • Collaborate with various departments to stay informed about business activities and strategies.
  • Develop solutions based on thorough analytical thought, comparing and selecting complex alternatives. In-depth analysis and interpretative thinking will be essential for problem definition and innovative solution development.
  • Incorporate findings from extensive research into problem-solving processes.
  • Build and maintain trusting relationships with internal and external stakeholders to achieve key business goals, utilizing influencing and negotiation skills to drive outcomes.
All colleagues are expected to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, which guide our ethical compass. Additionally, they should demonstrate the Barclays Mindset, characterized by Empowerment, Challenge, and Drive, which outlines our operational principles.