Outbound Sales Representative

2 weeks ago

Gillingham, Kent, United Kingdom Henry Schein Full time

Job Title: Outbound Sales Representative

Job Summary:

We are seeking a highly motivated and results-driven Outbound Sales Representative to join our team at Henry Schein. As a key member of our sales team, you will be responsible for generating new business and growing account spend for our existing customers.

Key Responsibilities:

  • Reactivate lost accounts and monitor customer spend to identify opportunities for growth
  • Achieve sales targets by making outbound calls to customers with relevant offers and enquires
  • Build strong relationships with customers through regular communication and follow-up
  • Keep accurate records of customer interactions and update customer database accordingly
  • Assist the Inbound team by answering incoming calls and providing excellent customer service
  • Achieve high levels of accuracy on all orders and upsell/cross-sell opportunities
  • Meet or exceed sales, gross profit, lost call, and territory growth targets
  • Process orders and enquiries in a timely and efficient manner
  • Record and update customer database with relevant information
  • Ensure all reporting is done correctly and on a timely basis

Requirements:

  • Educated to a high standard
  • Highly organised and able to work under pressure
  • Excellent telephone manner and communication skills
  • High level computer skills and ability to use Microsoft applications
  • Strong negotiation skills and ability to build rapport with customers
  • Previous customer service/sales or dental experience is an advantage

Person Specification:

  • Clear communication skills (both verbal and written)
  • Adaptable and flexible
  • Confident and self-motivated
  • Driven to achieve targets
  • High concern for standards and attention to detail
  • Ability to build rapport with customers
  • Strong time management
  • Team player

Equal Opportunities:

Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. We strive to operate a policy of equal opportunity and not discriminate against any person based on gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.

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