Agile User Experience Researcher

2 weeks ago

Loughborough, Leicestershire, United Kingdom The Access Group Full time

We are seeking a skilled User Experience (UX) Researcher to join our team at The Access Group. As a UX Researcher, you will play a critical role in helping us understand our customers' needs and behaviors, and inform the design of our products and services.

Key Responsibilities:

  • Conduct user research to gain a deep understanding of customer needs and behaviors.
  • Develop and implement research plans to inform design decisions.
  • Collaborate with cross-functional teams to ensure research findings are integrated into product development.
  • Design and conduct usability testing to validate design solutions.
  • Provide UX insights and recommendations to stakeholders.
  • Stay up-to-date with industry trends and best practices in UX research and design.

About Us:

The Access Group is a leading provider of business management software to small and mid-sized organizations in the UK, Ireland, USA, and Asia Pacific. We help over 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology; we connect the right people with the right data, at the right time, through Access Workspace.

What We Offer:

  • A competitive salary and benefits package.
  • A flexible, hybrid working environment.
  • Opportunities for career growth and professional development.
  • A collaborative and supportive team environment.

Requirements:

  • Strong understanding of user-centered design principles and research methods.
  • Experience in conducting user research and usability testing.
  • Excellent communication and collaboration skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.

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