Technical Support Team Lead

1 month ago

Sheffield, Sheffield, United Kingdom Searchability® Full time

1st Line Support Supervisor

  • Exciting opportunity for a 1st Line Support Supervisor to be part of a dynamic organization.
  • Competitive salary ranging from £28,000-£30,700 based on experience, along with additional benefits.

About Us:

We are a leading technology provider in Yorkshire, dedicated to delivering connectivity solutions to a vast audience globally. We are currently seeking a 1st Line Support Supervisor to enhance our team.

What We Offer:

  • 25 days of annual leave plus public holidays, with the flexibility to buy or sell additional days.
  • Special day off for your birthday.
  • Hybrid working arrangements.
  • Incentive bonus program.
  • Additional perks and benefits.

Your Role:

As a 1st Line Support Supervisor, you will oversee a team of 1st Line Engineers, ensuring they provide exceptional support. Your responsibilities will include managing Windows infrastructure and addressing network-related inquiries. You will engage in various projects, allowing for continuous professional development.

Key Qualifications:

  • Proven experience in an IT Service Desk environment is essential.
  • Strong understanding of the Windows Technology Stack.
  • Ability to troubleshoot and resolve technical issues effectively.
  • Experience in a supervisory or team leadership role.

To Apply:

Interested candidates are encouraged to submit their applications online. We are committed to processing your application in accordance with the required qualifications for this position.

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