Grill Assistant/Server

4 weeks ago

Manchester, United Kingdom Dakota Manchester Full time

About Dakota Manchester

Dakota Manchester is a luxury lifestyle brand that offers stylish hotels, bustling brasserie Grills, and upscale cocktail Bars. We are known for delivering attentive and genuine guest service, and we attract hard-working individuals who are passionate about working to the highest standards.

Job Summary

We are seeking an experienced Grill Assistant/Server to join our team at Dakota Manchester. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, working closely with the Bar and Kitchen team to ensure effective communication, and maintaining a comprehensive knowledge of food and beverage menu options.

Key Responsibilities

  • Carry out the role of a section grill assistant, providing table service, taking guest orders, and running large trays of delicious food to guest tables.
  • Provide the highest levels of guest service, offering personalized dish and beverage recommendations, and delivering a memorable dining experience.
  • Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
  • Maintain a comprehensive knowledge of food and beverage menu options to enhance the guest experience.

Requirements

  • At least 1 year of working experience, ideally in a hospitality environment.
  • Available to work varied shifts, including weekends and holidays.
  • Willing and able to pour, serve, and sell alcohol.
  • Physically active and able to stand for long periods.
  • An enthusiastic individual who will promote our culture of positivity.
  • Task-oriented with a great pride for the work they do and attention to detail.
  • Flexible with shift patterns and available around the needs of our business.

Benefits

  • 40% off stays at any Dakota hotel.
  • 25% off drinks and dining at any Dakota hotel.
  • Access to our Employee Assistance Program, which includes free private mental health support and counseling sessions, video GP consultations, and private prescription services.
  • Access to discounted gift card platform.
  • Support from our in-house Mental Health Champions.
  • Additional holiday day on the first anniversary of employment.
  • Family-friendly flexible working options.
  • Meals on duty and uniforming.
  • £200 bonus to recommend a friend to join our team.
  • £10 bonus every time you are mentioned on Trip Advisor.
  • Free bi-annual eye testing for users of display screen equipment.
  • Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety.
  • Access to a suite of external, certified resources via our Learning Management System.
  • Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
  • Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.

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