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Conference and Events Coordinator

2 months ago


Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

Role Overview

We are seeking a highly skilled Conference and Events Supervisor to join our team at The Celtic Manor Resort. As a key member of our Conference and Events department, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of events across the resort.

Key Responsibilities

  • Supervise the day-to-day organization of the department, ensuring seamless event execution and high standards of service delivery.
  • Organize and brief staff teams involved in food and beverage operations, ensuring effective communication and collaboration.
  • Develop and maintain strong relationships with clients, stakeholders, and internal teams to drive business growth and customer satisfaction.
  • Monitor and analyze event performance, identifying areas for improvement and implementing strategies to enhance the overall customer experience.
  • Collaborate with cross-functional teams to develop and implement event concepts, menus, and marketing materials.

Requirements

  • Proven experience in hospitality operations, with a background in event management or a related field.
  • Excellent communication, leadership, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Strong attention to detail, with a focus on delivering high-quality results and exceeding customer expectations.
  • Ability to work independently and as part of a team, with a flexible approach to working hours and shifts.
  • Proficiency in Microsoft Office and event management software, with a willingness to learn new systems and technologies.

What We Offer

As a Conference and Events Supervisor at The Celtic Manor Resort, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to ongoing training and development programs, to enhance your skills and knowledge.
  • A range of employee perks and discounts, including lifestyle and retail benefits.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you