Intelligence Triage Supervisor

1 month ago


Cardiff, Cardiff, United Kingdom Companies House Full time

Position Overview

At Companies House, we pride ourselves on being a premier organization, and we are eager to welcome talented individuals to our workforce.

Our mission is to establish the most effective registry of companies globally, achieved through exceptional personnel, innovative systems, and outstanding services. With our newly acquired authority, we are excited to collaborate across governmental sectors to combat economic crime.

As we navigate this transformative phase at Companies House, we are seeking Team Leaders for both the Intelligence Triage and Intelligence Support Teams to be integral members of our Intelligence Directorate, contributing significantly to our enhanced intelligence and law enforcement capabilities.

We are in search of dynamic Team Leaders who will thrive in a fast-paced and evolving environment.

If you are motivated by challenges in a legislative context, this opportunity may be the right fit for you.

We have two available Band C Team Leader positions—one for the Intelligence Triage Team and another for the Intelligence Support Team. Successful candidates may be appointed to either role.

The support team is a newly established unit that will be responsive and adaptable, with the potential for frequent changes to align with the broader objectives of the Intelligence Hub.

Key Responsibilities

As Team Leaders for Intelligence Triage and Support, you will:

  • Assist in the formation, support, and development of teams, overseeing up to 6 Band B employees.
  • Ensure the intelligence triage and support teams effectively manage the flow of referrals and adapt to varying workflows and research demands.
  • Collaborate with the team manager to cultivate relationships across the organization and educate teams on the significance of intelligence as Companies House evolves.
  • Provide mentorship and guidance to Band B staff in processing, evaluating, and researching information.
  • Oversee the workflow into and out of the triage and support teams, ensuring precision and timeliness.

Candidate Profile

We are looking for Team Leaders in Intelligence Triage and Support who possess:

  • Experience and expertise in information research and assessment.
  • Proven track record of managing a team in a dynamic environment.
  • Excellent communication skills, with the ability to listen and appreciate diverse viewpoints.
  • Capacity to proactively build effective working relationships with colleagues, partners, and stakeholders.

Additionally, candidates should have knowledge of:

  • The Companies Act
  • Relevant processing and policy procedures

Eligibility Requirements

To qualify for this position, candidates must meet our nationality criteria and successfully fulfill the security requirements for Security Check (SC) prior to appointment. To obtain SC clearance, candidates must have been UK residents for a minimum of three years.

Assessment Criteria

During the selection process, candidates will be evaluated based on the following behaviors:

  • Effective Decision-Making
  • Leadership Skills
  • Ability to Deliver Results Promptly
  • Collaboration and Teamwork

We will specifically request evidence of leadership capabilities in your application.

Compensation and Benefits

In addition to a competitive salary of £27,663, Companies House contributes £8,014 towards membership in the Civil Service Defined Benefit Pension scheme.

We are committed to fostering a workplace culture that values each employee as a vital member of the Companies House team. Our success is driven by the well-being and satisfaction of our team members at all levels. We offer a comprehensive benefits package that prioritizes work-life balance and employee wellness.

Diversity and Inclusion

As an equal opportunity employer, we celebrate diversity and are dedicated to creating an inclusive environment. We welcome applications from underrepresented groups and encourage Welsh speakers to apply.

We are proud to be recognized as a disability confident leader. Our recruitment process is fully inclusive, and we are prepared to make necessary adjustments to accommodate individual needs throughout the process.



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