Current jobs related to Intelligence Triage Supervisor - Cardiff, Cardiff - Companies House

Position Overview

At Companies House, we pride ourselves on being a premier registry of companies globally, driven by exceptional individuals who create outstanding systems and deliver remarkable services. With our new capabilities, we are eager to collaborate across government sectors to combat economic crime.

As we undergo significant transformations at Companies House, we are seeking dedicated Team Leaders for both the Intelligence Triage and Intelligence Support Teams within our Intelligence Directorate. These roles are crucial as we implement our new intelligence and law enforcement authorities.

We are looking for passionate Team Leaders who thrive in a dynamic and evolving environment.

Key Responsibilities

The Intelligence Triage & Support Team Leaders will:

• Facilitate the creation, support, and development of teams, overseeing up to 6 Band B staff members.
• Ensure the intelligence triage and support teams effectively manage incoming referrals and adapt to workflow variations and research needs.
• Assist the team manager in fostering relationships across the organization and educating teams on the significance of intelligence as Companies House evolves.
• Provide mentorship and guidance to Band B staff in processing, evaluating, and researching information.
• Oversee the workflow management for the triage and support teams, ensuring precision and timeliness.

Candidate Profile

We are in search of Team Leaders for Intelligence Triage and Support who possess:

• Experience in research and information assessment.
• Proven track record in managing teams in a fast-paced setting.
• Excellent communication skills, with the ability to listen and appreciate diverse perspectives.
• Capability to proactively build effective working relationships with colleagues, partners, and stakeholders.

Additionally, candidates should have knowledge of:

• The Companies Act.
• Policy and processing procedures.

Eligibility Requirements

To qualify for this position, candidates must meet our nationality criteria and successfully obtain Security Check (SC) clearance, which requires a minimum of 3 years of UK residency.

Behavioral Competencies

During the selection process, candidates will be evaluated on the following competencies:

• Effective Decision Making
• Leadership Skills
• Ability to Deliver at Pace
• Collaboration

We only request evidence of leadership competencies in your application.

Compensation and Benefits

In addition to a competitive salary of £27,663, Companies House contributes £8,014 towards your membership in the Civil Service Defined Benefit Pension scheme. We are committed to fostering a workplace culture that values each employee as a vital part of our team.

Our success is rooted in the well-being and satisfaction of our team members at all levels. Companies House is dedicated to providing a comprehensive benefits package that enhances your career journey, ensuring it is both fulfilling and rewarding. We emphasize a quality work-life balance, with employee well-being at the core of our practices.

Diversity and Inclusion

As an equal opportunity employer, we celebrate diversity and are committed to representing the citizens we serve while creating an inclusive environment. We welcome applications from underrepresented groups and encourage Welsh speakers to apply.

We are proud to be a disability confident leader, ensuring our recruitment process is fully inclusive. We can make necessary adjustments throughout the process to accommodate individual needs.