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Accommodation Team Leader
2 months ago
As a leading hospitality company, Greene King is committed to delivering exceptional customer experiences in our pubs and inns. We're seeking a skilled Accommodation Team Leader to join our team and contribute to our success.
Key Responsibilities:
- Deputise for the management team and resolve any issues that arise in their absence, ensuring seamless operations and maintaining high standards.
- Coordinate and lead the accommodation team during busy shifts, ensuring efficient service delivery and a positive guest experience.
- Ensure the bar area is always safe, legal, and clean, and address any issues promptly and safely.
- Develop and implement strategies to improve team performance, productivity, and guest satisfaction.
- Collaborate with colleagues to achieve business objectives, promoting a culture of teamwork and excellence.
What We Offer:
- A competitive salary and pension contribution.
- Opportunities for career growth and development across our brands.
- Discounts on food, drink, and retail purchases.
- Access to employee assistance programs for mental health, well-being, and financial support.
- 50% discount on Greene King Inns and hotels for you and your loved ones.
Requirements:
- Proven experience in a similar role, with a strong track record of leadership and team management.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire teams.
- Ability to think critically and solve problems effectively, with a focus on guest satisfaction and team performance.
- Knowledge of hospitality operations, including safety, security, and customer service standards.
