Current jobs related to Personal Motor Claims Transformation Lead - Norwich, Norfolk - Aviva
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and confirm indemnityRequest evidence and...
-
Motor Claims Handler
3 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and confirm indemnityRequest evidence and...
-
Motor Claims Handler
3 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and confirm indemnityRequest evidence and...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and confirm indemnityRequest evidence and...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and confirm indemnityRequest evidence and...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and confirm indemnityRequest evidence and...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and confirm indemnityRequest evidence and...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and confirm indemnityRequest evidence and...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and confirm indemnityRequest evidence and...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerAt Claims Solutions, we are seeking a highly skilled and detail-oriented Motor Claims Handler to join our team. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and extent of...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerAt Claims Solutions, we are seeking a highly skilled and detail-oriented Motor Claims Handler to join our team. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and extent of...
-
Motor Claims Handler
1 month ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for handling inbound and outbound calls, requesting evidence, and investigating the circumstances surrounding accidents to determine proximate cause, liability, and confirm indemnity.Key...
-
Motor Claims Handler
1 month ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for handling inbound and outbound calls, requesting evidence, and investigating the circumstances surrounding accidents to determine proximate cause, liability, and confirm indemnity.Key...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Verisk Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Verisk, a leading provider of risk and compliance solutions. As a Motor Claims Handler, you will play a critical role in investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Verisk Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Verisk, a leading provider of risk and compliance solutions. As a Motor Claims Handler, you will play a critical role in investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Verisk Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Verisk, a leading provider of risk and compliance solutions. As a Motor Claims Handler, you will play a critical role in investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability...
-
Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Verisk Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Verisk, a leading provider of risk and compliance solutions. As a Motor Claims Handler, you will play a critical role in investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability...
-
Motor Claims Handler
2 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a skilled Motor Claims Handler to join our Personal Lines Motor Claims Team. As a key member of our team, you will play a vital role in supporting our customers through the journey of making a motor claim.Your primary responsibility will be to handle motor claims efficiently and effectively, ensuring that our customers receive...
-
Motor Claims Handler
1 month ago
Norwich, Norfolk, United Kingdom Verisk Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Verisk, a leading provider of risk and compliance solutions. As a Motor Claims Handler, you will play a critical role in investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability...
-
Motor Claims Handler
1 month ago
Norwich, Norfolk, United Kingdom Verisk Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Verisk, a leading provider of risk and compliance solutions. As a Motor Claims Handler, you will play a critical role in investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability...
Personal Motor Claims Transformation Lead
3 months ago
Senior Change Manager – Personal Lines Motor Claims – Salary circa £65,000 (dependent on experience)
Are you an expert in change management? Do you possess strong commercial acumen and the ability to influence stakeholders? Is your background in Personal Lines or Motor claims?
If the answer is yes, we have an exceptional opportunity for you.
As the Senior Change Manager overseeing the Personal Lines (PL) Motor Claims transformation initiatives, you will concentrate on enhancing performance within the Customer Operations team. Your focus will be on optimizing both new and existing technologies, as well as implementing process and product enhancements across PL Motor Claims, effectively eliminating waste and addressing failure demand.
At Aviva, we embrace a flexible working policy, allowing our employees to balance their time between office and remote work.
Key Responsibilities:
The successful candidate will drive operational efficiency by:
- Enhancing digital capabilities and promoting process improvements.
- Encouraging digital adoption to simplify experiences for customers and colleagues.
- Automating operational processes and ensuring business readiness.
As a member of the Motor Claims Senior Leadership Team, you will be accountable for the governance, facilitation, and tracking of all Non-Funded changes affecting Personal Lines Motor claims. You will also share best practices and collaborate with senior Change colleagues across Claims.
Reporting to the PL Motor Claims Director, you will demonstrate exceptional business readiness, supporting service delivery continuity, adoption, embedding, quality, and ultimately enhancing employee engagement. Your ability to navigate complexity will enable you to remove obstacles and provide innovative solutions that positively impact customer value. Additionally, you will ensure effective and consistent project/program communications and reporting to both business and IT stakeholders.
Desired Skills and Experience:
- A robust and proven background in Change Management is essential.
- Knowledge of Personal Lines and/or Motor claims is advantageous.
- Strong commercial awareness and analytical capabilities.
- A successful track record of delivering results in a complex business environment.
- Ability to influence at a senior level, along with relationship management and consulting skills.
What We Offer:
At Aviva, we are committed to investing in our colleagues. Here’s what you can expect:
- Starting salary circa £65,000 (dependent on location, skills, experience, and qualifications)
- Bonus opportunity – 12% of annual salary; actual amount based on performance
- Generous pension scheme with contributions up to 14%
- 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days
- Discounts of up to 40% on Aviva products and other retailers
- Up to £1,200 of free Aviva shares annually through our Matching Share Plan
- Supportive policies including parental and carer's leave
- Flexible benefits tailored to your needs, including sustainability options
- Engagement in Aviva Communities with 3 paid volunteering days
- Comprehensive wellbeing support and resources
Aviva is for everyone:
We value diversity and encourage applications from individuals with varied backgrounds and experiences.
If you feel excited about this opportunity but are unsure if you meet every requirement, we encourage you to apply. We embrace flexible working arrangements to accommodate our customers, business needs, and your personal circumstances.
