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ICT Systems Engineer

2 months ago

Liverpool, Liverpool, United Kingdom CMACGM Full time

About the Role

The Global Workplace Service Line team at CMA CGM is seeking an experienced ICT Systems Engineer to join their team as an Endpoint Management Specialist. This role will be responsible for administering Azure, Intune Endpoint Manager, and Office 365 portals for software distribution, patch management, and endpoint compliance.

Key Responsibilities

  • Administer Azure, Intune Endpoint Manager & Office 365 portals for software distribution, patch management, and endpoint compliance.
  • Administer SCCM (System Centre Configuration Manager) for software distribution, patch management, and endpoint compliance.
  • Support and troubleshoot Active Directory, DHCP, DNS & Group Policy configurations.
  • Provide technical support and troubleshooting assistance to end-users, addressing endpoint-related issues promptly and effectively.
  • Occasional support and troubleshooting of Windows Server 2019 & 2022 environments, hosting on premise solutions.
  • Possible exposure to Virtual Technologies – AVD, Windows 365.
  • Develop and maintain documentation, policies, and procedures related to endpoint systems management.
  • Self-audit all work and ensure it meets all applicable technical and operational quality standards.

Requirements

  • Knowledge of Azure, Intune Endpoint Manager & Office 365.
  • Knowledge of Microsoft Endpoint configuration Manager.
  • Hands-on experience with device provisioning, configuration, and troubleshooting across multiple platforms (Windows, macOS, iOS, Android).
  • Understanding of networking principles, security protocols, and endpoint security best practices.
  • Understanding of Active Directory, DNS, DHCP and Group Policies.

What We Offer

  • A competitive salary.
  • A generous benefits package including 25 days annual leave, discretionary annual bonus, enhanced pension scheme, life assurance, private healthcare, and local and global development opportunities.
  • Hybrid working and a cycle to work scheme/season ticket loans.
  • Enhanced policies including maternity & paternity leave, employee recognition awards, and considerable scope for personal and professional growth through the CMA CGM Academy.