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Business Support Officer Level 1

2 months ago

Richmond, Greater London, United Kingdom Achieving for Children Full time

About the Role

We are seeking a highly organized and detail-oriented Business Support Officer to join our team at Achieving for Children. As a Business Support Officer, you will be responsible for providing administrative support to the Education Welfare Service, working closely with other officers to ensure the timely completion of tasks and the provision of excellent customer service.

Key Responsibilities

  • Manage and respond to all requests received in the FPN inbox
  • Provide administrative support to the Elective Home Education Service
  • Liaise and work closely with Education Welfare Officers
  • Update service-specific databases and trackers
  • Field relevant telephone calls and messages
  • Complete statutory returns
  • Support with I.T. setup and the creation of resources as required

About You

  • A passion for Achieving for Children's vision, mission, and values
  • Strong organizational abilities, including time management, creative thinking, problem-solving, and multitasking
  • Ability to work well under pressure and be flexible in approach
  • Strong administrative skills, including minute-taking, managing competing priorities, being organized, and working well in a team

About Our Benefits

  • Competitive salary and pension scheme
  • Flexible working options
  • Comprehensive Employee Assistance Programme
  • Range of staff benefits and discounts
  • Excellent learning and development offer

Important Information

Achieving for Children is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974, and appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).