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Team Leader

2 months ago


Blackburn, Blackburn with Darwen, United Kingdom Card Factory Full time

About the Role

We are seeking a highly motivated and customer-focused Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in delivering commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities

  • Support the Store Manager in achieving commercial growth and operational excellence.
  • Lead the store team in delivering great standards and exceptional customer service.
  • Develop and implement strategies to improve customer experience and drive sales growth.
  • Monitor and review store performance data to inform business decisions.
  • Collaborate with the Store Manager to develop and implement operational plans.

About You

  • You will be passionate about celebrating our customers' life moments and have a customer-centric approach.
  • You will have excellent leadership skills and be able to motivate and develop a team.
  • You will be commercially minded and able to analyze data to inform business decisions.
  • You will be an engaging and enthusiastic team player with a positive attitude.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A collaborative and supportive work environment.
  • A 25% colleague discount in-store and online.
  • Save As You Earn scheme and other financial wellbeing benefits.