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Deputy Store Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Lidl. As a Deputy Store Manager, you will play a key role in the day-to-day operations of the store, ensuring that our customers receive an exceptional shopping experience.
Key Responsibilities
- Store Leadership
- Lead and motivate the store team to achieve sales targets and provide excellent customer service.
- Develop and implement strategies to improve store performance and customer satisfaction.
- Operational Management
- Manage the store's cash processes, including cash handling and reconciliation.
- Monitor and control stock levels, ensuring that the store is fully stocked and merchandised to the highest standards.
- Oversee the delivery and receipt of stock, ensuring that it is accurately received and stored.
- Customer Service
- Provide exceptional customer service, responding to customer queries and resolving any issues promptly.
- Ensure that the store is clean, tidy, and well-maintained, creating a welcoming environment for customers.
- Team Development
- Develop and implement training programs to enhance the skills and knowledge of the store team.
- Provide coaching and feedback to team members, helping them to achieve their full potential.
Requirements
- Leadership Experience
- Proven experience of leading and developing a team in a fast-paced retail environment.
- Operational Skills
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Customer Focus
- Passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
What We Offer
- Competitive Salary
- Generous Benefits Package
- Ongoing Training and Development
- Opportunities for Career Progression
