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AV Infrastructure Solutions Specialist

2 months ago

Manchester, United Kingdom BAE Systems (New) Full time

Job Summary

This is a hybrid role, combining remote work with frequent on-site presence in Guildford and occasional travel between locations. As an Infrastructure Engineer, you will collaborate with the team to deliver and maintain resilient infrastructure solutions, playing a key role in advancing the DI IT roadmap. This position involves providing consulting, design, and implementation support to the team. It's an excellent opportunity for someone eager to apply their technical expertise while driving innovation to enhance IT capabilities and support business objectives.

Key Responsibilities

  • Design and Develop Infrastructure: Create high-quality infrastructure solutions and maintain existing systems to ensure optimal performance and reliability.
  • Monitor Performance: Oversee infrastructure performance and health, ensuring continuous availability.
  • Remote Desktop Management: Manage remote desktop environments and whitelisted software and services.
  • Service Desk Support: Act as the escalation point for IT issues raised through the Service Desk, performing triage, prioritization, and resolution.
  • Team Leadership: Mentor team members, provide technical guidance, and support the EDEN Service Manager with adherence to company Cyber Security Standards.
  • Technical Knowledge: Strong knowledge of IT technologies including Windows Platforms, Linux, server management, cloud platforms (VMWare), Citrix, Networking (Cisco), and enterprise management technologies.

Requirements

  • Certifications: VCP, VCAP, MCSE, CompTIA Network+, or Cisco Certifications.
  • Third-Party Management: Experience working with 3rd Party IT service suppliers and partners.