ICT Support Specialist

1 week ago


Halifax, Calderdale, United Kingdom Kirklees Council Full time

About the Role:

We are seeking an experienced ICT Support Specialist to join our team at Kirklees Council. As a key member of our IT department, you will be responsible for providing day-to-day maintenance and support for our ICT infrastructure, ensuring that our systems and services are running smoothly and efficiently.

Key Responsibilities:

  • Provide technical support and maintenance for our ICT infrastructure, including servers, desktops, and software
  • Work closely with our IT Infrastructure Manager to ensure that our systems and services are aligned with our business needs
  • Collaborate with other teams to identify and implement process improvements and best practices
  • Develop and maintain technical documentation and knowledge base
  • Participate in on-call rotation and provide after-hours support as needed

Requirements:

  • Proven experience in a similar role, with a strong background in server, desktop, and software support
  • Knowledge of networking and virtualization technologies
  • Excellent customer service and communication skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to the latest technology and tools

About Us:

Kirklees Council is a progressive and forward-thinking organization that values innovation and excellence. We are committed to providing high-quality services to our community and are seeking talented individuals to join our team.



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