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Retail Operations Leader

2 months ago


Cornwall, United Kingdom B&M Retail Full time

Are you an experienced Retail Operations Leader, Deputy Store Manager, or Assistant Store Manager seeking a new opportunity? Do you possess the ability to inspire and lead a team in a bustling retail environment? If you have a proven history of enhancing store performance and driving sales, we have an exciting opportunity for you.

We are in search of a Retail Operations Leader to oversee one of our teams in the North Cornwall Area.

This role requires flexibility as it may involve managing multiple locations within the North Cornwall region.

Key Responsibilities:

As a Retail Operations Leader, you will take charge of your store's operations, treating it as your own enterprise. You will manage everything from inventory to team recruitment, utilizing your business acumen to optimize sales opportunities.

Your presence will be felt on the sales floor, where you will engage with customers, manage deliveries, and ensure compliance with operational standards. You will work closely with your team, motivating them to excel and nurturing their potential to become future leaders.

To Succeed in This Role, You Will:

  • Lead with Enthusiasm: Inspire your team by demonstrating exceptional customer service and a strong commercial focus.
  • Thrive in a Dynamic Environment: Bring your experience from fast-paced retail settings, adeptly managing high volumes of stock.
  • Drive Performance: Achieve sales targets, uphold superior store standards, and consistently surpass key performance indicators.
  • Cultivate Talent: Enjoy mentoring your team, identifying potential leaders, and providing them with the tools for success.
  • Adapt to Change: Be proactive and resilient, embracing the challenges that come with a varied retail landscape.
  • Passion for Retail: Exhibit a genuine enthusiasm for retail, sharing your insights with your team.
  • Ensure Compliance: Maintain rigorous compliance across all operational aspects, including stock management and health & safety protocols.

Why Choose B&M?

At B&M, we are not just another retailer; we are among the fastest-growing companies in the UK, with ambitious plans for expansion. Joining our team means being part of a remarkable journey. Our commitment to our employees is what truly distinguishes us. Our growth trajectory is impressive, and you could play a significant role in it.

Career Development:

We prioritize the growth of our employees. Store Managers at B&M have ample opportunities for advancement. We are proud that over 75% of our retail managers have been promoted from within. Our dedication to internal career progression is a core value.

We offer a structured step-up program for those eager to advance, whether through upward mobility or transitioning to different areas within the company.

Benefits Include:

  • Competitive Salary & Bonus: Enjoy a competitive salary along with a performance-based bonus.
  • Clear Career Path: Benefit from job stability and a transparent progression route.
  • Training Opportunities: Receive comprehensive on-the-job training and development opportunities.
  • Employee Discounts: Enjoy a 10% discount across all B&M stores, including special double discount events.
  • Generous Leave: Take advantage of up to 33 days of annual leave.
  • Pension Scheme: Participate in a contributory pension plan.
  • Exclusive Perks: Access exclusive benefits, including discounts for various retailers and services.
  • Wellbeing Support: Utilize our Employee Assistance Program for wellbeing support and guidance.

Required Qualifications:

Applicants must possess:

  • Experience in Store Management within a high-volume retail environment.
  • Proven ability to manage and develop medium to large teams.
  • A successful track record of meeting and exceeding KPIs.
  • Flexibility to work varied hours, including weekends and holidays.
  • Experience in FMCG or large retail settings is advantageous but not mandatory.

If you believe you have the leadership, operational, and commercial skills to effectively manage a B&M store, we encourage you to consider this opportunity.

B&M Retail is an equal opportunity employer, dedicated to fostering an inclusive and diverse workplace for all employees.