Cyber Security Support Specialist

4 weeks ago


Sunderland, Sunderland, United Kingdom CyberNorth Full time
About the Role

We are seeking a highly skilled Cyber Security Support Engineer to join our team at CyberNorth. As a key member of our support team, you will play a vital role in providing exceptional Cyber Security support to our clients, resolving technical issues promptly and efficiently.

Key Responsibilities
  • Provide expert Cyber Security support to clients, resolving technical issues in a timely and professional manner.
  • Take security helpdesk calls as required, providing clear and concise guidance to clients.
  • Assist in the installation, configuration, and maintenance of security technologies, ensuring seamless integration with existing systems.
  • Develop and maintain in-depth knowledge of Windows and macOS environments, as well as basic networking principles.
  • Experience with Office365, including SharePoint, is highly desirable.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and innovative work environment, with a focus on teamwork and open communication.
  • A comprehensive pension scheme and life insurance.
  • An employee discount reward scheme and bereavement support.
Requirements
  • Full driving licence.
  • Strong technical skills and knowledge of Cyber Security principles.
  • Excellent communication and interpersonal skills.


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